Video

What Great Bosses Know about Communication Styles

Great bosses understand the value of communication -- in all its forms. Whether you are an introvert or an extrovert, people on your team rely on you for information, instruction, and yes, inspiration. What's your communication style?  Are you as effective as you can be as a leader?
Video

What’s Your Conflict Resolution Style?

Here's a quick take on conflict styles - to help you assess yours. It's the prelude to an in-depth course we offer on Poynter's e-learning site, NewsU. I also devote a full chapter of "WORK HAPPY: WHAT GREAT BOSSES KNOW" to the important subject of difficult conversations. I demonstrate how managers can conduct tough conversations with positive outcomes.
Image

Seen at the FedEx Store

I love it when readers and other friends send me photos of the book in various settings.  Friend Mark Stencel in Washington, DC  emailed me this photo with the note: "Saw this in window at local FedEx. Always makes me 'happy.'"
Video

Leadership Styles: A Video Lesson

We've had thousands of views of this video on Leadership Styles. It's a short form of a much more in-depth video tutorial on Poynter's NewsU.  Hope you enjoy!

New Look for This Site

This website has a newer, cleaner look. Hope you like it. I'm in great debt to this little fellow for the updated style and format:

Mac Jaehnert - 1994

Future online marketing genius at work - 1994.

That's actually a 1994 photo of my youngest son, Mac. We don't recall why he chose that particular outfit, but it's quite memorable, isn't it? (So memorable, in fact, that the photo went viral when he recently posted it on the web.)

He dresses better now and is about to complete his international MBA at the University of Denver.

Mac also happens to specialize in online marketing. He persuaded me that it was time to update the look of the site. Then he set about doing it!

Mac also spent time teaching me the nuances of the new site so I can easily feature more photos, videos, even podcasts. Always nice when the teacher becomes a learner!  

     
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