Tag Archives: “work happy: what great bosses know”

Jill Geisler’s New Podcast for Leaders on iTunes U!



Loyola University Chicago and I have just launched my new podcast for managers and aspiring leaders - focused on leadership, communications and integrity in these fast-paced and changing times.


Q&A: Leadership and Integrity in the Digital Age is available on iTunes U, the academic side of iTunes. Click here and a link will take you to the podcast home page on iTunes U, where you can subscribe. There are 20 episodes as we launch and I will be adding to the collection regularly.


Each podcast tackles one question important to leaders - with practical advice that can be put to use immediately. Here are some of the topics in the collection:


1. How Will This Podcast Help Me Be a Better Leader?


2. Should Managers Be Facebook Friends with Staff?


3. What Forms of Communication Work Best During Change?


4. Should Leaders Ever Lie?


5. How Can I Build a Personal Brand without Shameless Self-Promotion?


6. How Can We Fight Burnout in an “Always-On” Culture?


7. What Does “Transparency” Really Mean for Leaders?


8. Should I Check the Social Media Posts of Job Candidates?


9. Is “Ability to Multi-Task” a Valuable Skill?


10. What Is the Best Medium for Communicating an Apology?


Want a sample of the podcasts? Here's episode one:



As you may know, my first podcast series: "What Great Bosses Know" has been downloaded millions of times. I'm delighted that the leadership at Loyola, especially the Dean of the School of Communications, Don Heider, invited me to build on that popular collection with this fresh series. Hope you enjoy it!



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Teaching Leadership in the Land of Gross National Happiness

JillLoyolaTiger'sNest Welcome to the Kingdom of Bhutan! It's where I had one of my most fascinating teaching experiences. Bhutan has only been a democracy since 2008. Television came to Bhutan in 1999! So, you can imagine the interest media organizations have in developing strong. smart and ethical leaders in the field of communication.


BhutanMediaFoundation The Bhutan Media Foundation invited me to come to the Kingdom and work with editors and managers from print, broadcast and online. This would be pro-bono teaching in support of journalism in a democracy - so my own leaders at Loyola University Chicago embraced the idea wholeheartedly. Social justice is at the core of all of our teaching and this was a perfect fit.




The multi-day seminar was held in the city of Paro in December of 2015. As you can see, it was a full house. We covered topics from change management to motivation to investigative journalism and ethical decision-making. I learned that some things are universal: Managers are hungry to learn how to help people improve their skills and succeed in the workplace.


DawaSoC You may have heard that Bhutan is known for its belief in the importance of Gross National Happiness as the best measure of the country's health and vigor. What better fit for a teacher who's written a book called "Work Happy." This is Dawa Penjor, executive director of the Bhutan Media Foundation, who donned a Loyola cap and t-shirt I brought for him as a gift, along with a copy of my book. He has a passion for helping grow the quality of journalism in his country.


BhutanClassPhoto We took two official class pictures. I had to laugh when I saw the first one. Apparently, the great group members thought they should look professional and serious for the photo. I scanned all the faces and told them they looked like we were in the land of Gross National Grouchiness! It certainly wasn't reflective of their great sense of humor and fun in our sessions. So I suggested we do another - and they feel free to be themselves!


BhutanSmileClass This is the result. And I must say it is a far more accurate depiction of our experience together! You may note that the class members are all wearing traditional Bhutanese dress. It's a requirement in Bhutan that for any important or business-related activity that men wear the "gho" and women wear the "kira."


PekySonamJill These are my friends Peky and Sonam, who surprised me with a hand-crafted wall decoration. Each of the women is wearing the kira - which consists of a bright silky jacket and long woven skirt. The kira come in a rainbow of jewel tone tops and patterned skirts, adding to the great colorful nature of the country.




In this photo, taken at the end of the seminar, Dawa Penjor presented me with a wonderful treasure. It is a silk wall hanging of "The Four Harmonious Friends." The animals depicted are part of a time-honored parable of cooperation that is taught in Bhutan and is often depicted on the walls of public places. It will now become a part of my office at the Loyola Chicago School of Communication!


BusinessBhutan One of my seminar participants took the opportunity to interview me for the business publication at which she is an editor, "Business Bhutan." I think it is interesting that the management questions I'm asked are very much the same, whether we're in the United States or abroad. I really believe that leadership is a universal language we all want to perfect!


JillJimmyFlAG After the seminar, I took the hike of a lifetime: the trek to the most venerated spot in Bhutan. It is the Taktsan monastery (also known as "The Tiger's Nest") built into the side of a mountain, at an elevation of about 9,500 feet above sea level. The hike, which took us 3 hours each way, goes past countless colorful prayer flags placed respectfully by Buddhist citizens.


Jill:NeilTiger'sNest It's safe to say that my husband and I were tired -- but joyful to have had this great opportunity to see such a wonderful monument to both extraordinary architecture and enduring faith in Bhutan. If you ever have the opportunity to visit this tiny beautiful country, by all means do so!



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The Secret to Improving Your Culture



Many of the organizations in which I teach and coach have a goal: they want to upgrade the culture of their workplace. They may have done employee surveys and discovered problems or they may be aware that to be more competitive in their field, they need to make significant changes in the way people at all levels of the company approach their work.


Here's my advice to leaders who want to improve their cultures. Hint: It takes more than a new mission statement. Click here for my column on changing your culture.


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A List for Media Leaders – and More!



You don't have to be a leader in the field of media to benefit from these tips. My monthly column for the Columbia Journalism Review lists ten things -- from feedback to change management to creating a culture of fun -- that can work for all professions. Click here for a link the column. Hope you enjoy!


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May You Work Happy – and Lead the Way in 2016!


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Working Happy: Jill Geisler Joins Loyola University Chicago as Bill Plante Chair of Leadership and Media Integrity

luc-logo It's my great honor to share this news. I have accepted an invitation from Loyola University Chicago to serve as the inaugural Bill Plante Chair of Leadership and Media Integrity. It's a position that will enable me to continue my work with leaders in organizations, while also helping grow the leaders of the future.


PlanteChairAnnouncement Don Heider, Dean of the School of Communications, was instrumental in my decision to join the faculty. He is a gifted journalist and leader, the kind of Great Boss I write about. How could I not want to be on his team?


This is a link to Loyola's announcement on its website.



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Work Happy: What Great Bosses Know – Now in Korean!

WorkHappyKorean Here it is - freshly delivered to me from my publisher...the Korean language edition of Work Happy: What Great Bosses Know. Take a look at the clever illustration at the bottom of the cover. Now THAT's a happy looking employee, isn't it? Or maybe it's a manager who just got promoted because of great leadership skills. It's such a delight to know that the lessons in the book are reaching aspiring great bosses worldwide.


The Korean edition comes on the heels of the Portuguese version, released in Brazil. ComoSeTornarOtimoChefe_IMPRENSA


So, whatever language you speak, just remember that the most important thing leaders do is help others succeed.


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Join Me at Butler University’s Servant Leadership Symposium, March 2nd!

ButlerSymposium Leadership has often been equated with raw power: the ability to bend others to your will. But leadership at its best is something else entirely. It exists to raise others up, professionally and personally and to contribute positively to society from whatever position we hold.


The late Robert Greenleaf, an executive with AT&T, was a champion of what he called "Servant Leadership." He lived it and he taught it, focusing on these ten principles:


  • Listening
  • Empathy
  • Healing
  • Awareness
  • Persuasion
  • Conceptualization
  • Foresight
  • Stewardship
  • Commitment to the Growth of People
  • Building Community


ButlerLogoBlackDuring the first week of March, The College of Communication at Butler University in Indianapolis will hold a multi-day symposium on Servant Leadership, connecting it to all facets of life and work.


I've been invited to speak on Monday evening, March 2nd. The title of my talk is: "I'm Your Leader, What Have I Done for You Lately?" The event is open to the public. I'd love to see you there.



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Brian Williams, Fact-Checking and Leadership

CJR Williams Column Here's my latest column for the Columbia Journalism Review. I raise a number of issues about the internal investigation into questions about anchor Brian Williams and his representations of his experiences in the field. I'm especially concerned that the NBC investigator charged with looking into the issues has the independence and resources he needs to do the job well.


Here's a link to take you directly to the column, which lists 4 key questions about the fact-finding effort.



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Business Challenges, Potential Problems: What Should Managers Share with Staff?

Photo by Roger Kirby

Photo by Roger Kirby

Your business is facing some ups and downs -- maybe more downs than ups.


Your job as a manager is to navigate those rocky times, protecting the health of the operation while taking care of your staff. That's a real challenge facing many of today's managers.


It's certainly the case in the world of journalism, which is why the editor of the Columbia Journalism Review made it the focus of my column this month. JanCJRColumn


She asked me some good questions about how much information managers should share with staff.


As you know, that's a complex issue. Share too little and you are unfairly keeping them in the dark. Say too much and you may reveal sensitive business strategy or trade secrets. So, in this article, I lay out what managers should do and say.


I also remind managers about the impact their mood and emotions can have on a team - and even the quality of the work your people produce.


Hope it's helpful for you - in good times and bad.



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