Tag Archives: “work happy”

Oh Canada! Happy to Help Launch the New Brunswick Community College Management Academy

NBCCSIGNA few months ago, I was contacted by the HR department of the New Brunswick Community College in Canada.  The college was developing a curriculum for its planned Management Academy and had selected "Work Happy: What Great Bosses Know" as its primary text. The kickoff was to take place in October, and I was invited to lead the workshop in person.




How could I resist an invitation like that? When I wrote the book, it had always been my hope that organizations would use it just this way. I was more than happy to help NBCC develop and facilitate the learning.




We met on October 23rd and 24th in St. John. It was rainy and gray outside but warm and positive inside the conference center. I worked with the group on leadership fundamentals, coaching, feedback and tough conversations. Nearly 100 managers attended, and they jumped into the conversations and exercises with enthusiasm. It was clear to me that they care deeply about leadership.




This is group shot with Colleen, Nina and Suzanne - -the HR brain trust behind the Academy. NBCCTeam


And this is the president of the NBCC, after the group surprised me with a gift: a framed picture of the cover of my book and the logo of the NBCC Management Academy! Jill&MarilynNBCC


This wasn't just a two-day program. It's the start of a long-term commitment to the managers of NBCC for continuous learning, providing practical management and leadership tools.


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A Chat across the Pond

ILMlogoMy book, columns and podcasts have connected me with leaders all across the world. Most recently, I was contacted by Rhian Morgan, writing for the Institute for Leadership and Management in the United Kingdom.


Rhian sent me a great list of questions, dug back into some of my columns, and wrote this combination profile/interview for ILM. It's called: "Women in Leadership: A Culture of Coaching." We discussed women's skills and values as leaders, the importance of coaching, and the essentials of power and influence. Here's a link to the story.


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Feeling Overwhelmed by Your Workload? – Here’s Help:



We meet a friend and ask how she's doing. "Busy. Crazy busy." is often the answer.  And that's probably not an exaggeration. Today's workforce, especially managers, are under pressure to keep raising the bar for performance, even with fewer resources to make it happen.


In my latest column, I take on the "Overworked and Overwhelmed" challenge.  I offer seven questions managers should answer to help them get control of their time and workloads. Just click on this link to read the tips. And take good care of yourself. We the world of work needs more great -- not burned out -- bosses.


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Closing the Gender Gap in Leadership

NPC This week, I had the honor of moderating a forum at the National Press Club in Washington, DC. Our focus was on the gender gap in journalism. Women are underrepresented in leadership and management roles and have yet to achieve equity in pay.


These issues aren't exclusive to media -- that's for sure. They affect women in most all professions. Using data and research, we examined the barriers that still exist for women and how to knock them down.


If you'd like to read more about the advice from experts, click on this link for coverage from Poynter.org. Or check out this take from the National Press Club's website.


The National Press Club will be posting video of the 90-minute program with leaders of The New York Times, NPR, National Geographic, Politico and McClatchy publications as well.


There's lots of work to be done, so leadership genuinely reflects the whole spectrum of our population.


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Manager, Are You Addicted to “Fixing”?

CoachPoster One of the most vexing issues managers face is how to keep quality high. It's key to their job. It's so important that many supervisors make a big mistake: they devote large amounts of their time to fixing the work of their employees. When something needs to be better, they roll up their sleeves and re-do the work.


They are "fixers."


I know all about fixers. I was a hard core fixer myself, until I learned how damaging it was to my team and to me. That's why one of the most valuable -- and appreciated -- things I teach in my workshops is how to be a coach instead of a fixer. Believe me, if I could learn it, so can you.


Why managers fix, and what to do about it, is the subject of my latest column on Poynter.org. Just click on this link to read: "5 Reasons Managers are Addicted to Fixing -- and How to Recover."


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What’s Your Management Style? Is It Effective?

BosstownCU The day I passed through Bosstown, Wisconsin, I had to jump out and take that photo. I knew it could illustrate a number of ideas -- a city of nothing but managers, or maybe a super cool municipality -- or maybe something downright scary. What if "Bosstown" is any place where a bad manager thinks he or she is the most important player on the team, and where everything hinges on his or her moods, preferences and whims.


That's a destructive way to supervise, isn't it? And that leads to the whole topic of management styles. How would you describe yours? More important, how would your employees describe it?


I recently wrote a column called "Just What the Heck IS Management Style, Anyway?" for the Poynter Institute. I did it in the wake of the firing of the editor of the New York Times, ostensibly because of management style issues. My concern is that some bosses don't really understand what that means -- and when they don't, they are likely to get into their own way, as they do their own thing. Their employees will suffer, and so will the boss's reputation and ultimately his or her career.


Management style is a conscious series of choices, built around values and skills. Would you like to read more about it? Just click on this link to get to the column and its companion podcast.


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See You in Spartanburg – April 24th!

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Thought for the Day



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How to Be the Boss Employees Love

The most important thing leaders do is help other people succeed.  That's a given in my teaching.  I also teach that leadership is personal.  You can be an inspiring, brilliant, courageous leader -- and you will enhance all of that by sincerely caring about the people you lead. You show that by treating them as people, not just producers.  You find out the "secret sauce" to connecting with and motivating each one.  You remember that on day's like Valentine's Day, special things just might be going on in their lives.  You're happy for them -- and try your best to make sure that today, of all days, their work and life are in harmony. Valentineposter  
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Video: How Volunteering Can Be a Path to Management

Recently, I was interviewed by Poynter.org's Anna Li about establishing your leadership credentials, even before you are a manager in an organization.  Because I was promoted to management at a fairly young age, Anna wanted to know what got me on the radar as "management material."  Here's my reply:



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