The most important thing leaders do is help other people succeed. That's a given in my teaching. I also teach that leadership is personal. You can be an inspiring, brilliant, courageous leader -- and you will enhance all of that by sincerely caring about the people you lead. You show that by treating them as people, not just producers. You find out the "secret sauce" to connecting with and motivating each one. You remember that on day's like Valentine's Day, special things just might be going on in their lives. You're happy for them -- and try your best to make sure that today, of all days, their work and life are in harmony.