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Great Bosses Cultivate Great Ideas

NewNPRHQI'm in Washington, DC this week, teaching workshops at NPR. Folks here have just moved into a beautiful new building. It's not just a state-of-the-art workspace. It's also designed to bring many creative people together for better opportunities to think and collaborate.

That's important here, for sure, because public radio is built on ideas. But every good organization wants to capture and cultivate good proposals, plans, thoughts, suggestions. It works best when leaders understand how to cultivate great ideas. How to make it easy and effective to pitch, catch and coach them.

In preparation for the teaching, I immersed myself in a good amount of literature about brainstorming, collaboration and innovation.  I turned that into a column and podcast for Poynter.org, titled "Don't Be an Idea Killer: Ten Tips for Cultivating Good Ideas."   Here's how I begin:

Some of our best ideas come when we’re taking a break from concentration. At least, that’s what recent research says. Since the concept for this column coalesced while I was sweating my way through a Zumba class, I’m prepared to believe it.

I’d been doing a lot of reading about the cultivation of ideas — especially the leader’s role in brainstorming, creativity and innovation. I collected insights and advice from all sorts of experts to use in my teaching. I wanted to craft a column, too, but kept debating with myself about the framing.

Not surprisingly, my breakthrough came when I stopped fretting and shifted my focus to enjoying some music and keeping pace with the class leader.

And here's a link to the full column and all ten tips.

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Happy Mother’s Day

Flowers-HoopOften, in management seminars, we will ask the group to identify a leader who had a powerful positive impact on their lives.  We hear about managers and mentors, teachers and coaches.  And we often hear the answer: "My Mom."

There's always a story behind that reply. Inevitably that tale involves strong values and high standards, sometimes in the face of adversity and with some measure of self-sacrifice.

Mother's Day is great time to remind ourselves that moms instinctively know the first tenet of leadership: the most important thing a leader does is help others succeed.  Thanks to all the moms who've done exactly that through the lessons they impart, the lives they lead and the love and belief they generously share.  
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700 “Likes” — Thanks!

WHFBpg Today, the Facebook page for "WORK HAPPY: WHAT GREAT BOSSES KNOW" hit the 700 mark for "likes." I enjoy sharing leadership resources there and on this website. I'm always on the lookout for good research and advice for leaders. I know that busy bosses appreciate someone pre-reading and suggesting good topics for them The Facebook page also seems to provide a sense of community, with people easily weighing in with questions and comments. Feel free to join in the conversation. I'd "like" that very much.
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What Great Bosses Know about Communication Styles

Great bosses understand the value of communication -- in all its forms. Whether you are an introvert or an extrovert, people on your team rely on you for information, instruction, and yes, inspiration. What's your communication style?  Are you as effective as you can be as a leader?
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What’s Your Conflict Resolution Style?

Here's a quick take on conflict styles - to help you assess yours. It's the prelude to an in-depth course we offer on Poynter's e-learning site, NewsU. I also devote a full chapter of "WORK HAPPY: WHAT GREAT BOSSES KNOW" to the important subject of difficult conversations. I demonstrate how managers can conduct tough conversations with positive outcomes.
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Seen at the FedEx Store

I love it when readers and other friends send me photos of the book in various settings.  Friend Mark Stencel in Washington, DC  emailed me this photo with the note: "Saw this in window at local FedEx. Always makes me 'happy.'"
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Leadership Styles: A Video Lesson

We've had thousands of views of this video on Leadership Styles. It's a short form of a much more in-depth video tutorial on Poynter's NewsU.  Hope you enjoy!

New Look for This Site

This website has a newer, cleaner look. Hope you like it. I'm in great debt to this little fellow for the updated style and format:

Mac Jaehnert - 1994

Future online marketing genius at work - 1994.

That's actually a 1994 photo of my youngest son, Mac. We don't recall why he chose that particular outfit, but it's quite memorable, isn't it? (So memorable, in fact, that the photo went viral when he recently posted it on the web.)

He dresses better now and is about to complete his international MBA at the University of Denver.

Mac also happens to specialize in online marketing. He persuaded me that it was time to update the look of the site. Then he set about doing it!

Mac also spent time teaching me the nuances of the new site so I can easily feature more photos, videos, even podcasts. Always nice when the teacher becomes a learner!  

     
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Happy to Say “Arbejdsglæde” in Aarhus!

Welcome to the Aarhus studios and offices of DR - Danish Broadcasting.

DRExterior

On a Friday morning in April, I spent the day there to teach about leadership and success. To say I was welcomed would be an understatement.  Take a look at the front door! That poster, announcing my morning talk to the full staff, was not only there, but everywhere around the building.

DRDoor

I had been asked to talk to DR employees about a successful, creative and competitive workplace, with both the joys and the demands it places on people. In fact, the talk was titled "Surviving Success."  The shot below is from the back of the gathering.  I'm that tiny spot in the front right corner.

DRMorningWide

Fortunately, English is a second (or third or fourth!) language for many Danes, because my Danish is quite limited.  It's so limited, I told the group, that I knew only a few Danish words: "tusen takk" -- which means "thank you very much" and "velkommen," which is "welcome."  But for this day, I had learned a new and very powerful Danish word.  Here it is:

Arbejdsglæde

It is the Danish word for "happiness at work."  Isn't it interesting that there's no one-word equivalent for it in English?  We talk about motivation, or job satisfaction, but arbejdsglæde means more than that.  It means the workplace is a great place and people look forward to coming to work.  Great bosses guiding great employees create that culture of arbejdsglæde.

The DR staff applauded my attempt to pronounce the word.  (Sounds like "ah-BITES-glay-the")  Later that day, I applauded their managers for their focus on leadership, during our daylong workshop.

DRWorkshop These are the top leaders of various aspects of DR's news and information programming. We talked about their values and how values lead to the choices they make every day as leaders. We focused on communication, collaboration and the development of successful and happy staff.   DRNameplates   As you can tell from the extra care DR took to emphasize the positive, right down to putting an image of "WORK HAPPY: WHAT GREAT BOSSES KNOW" on the manager's name cards, the word "arbejdsglæde" might have been new to me, but it's in the leadership lexicon of this team.    
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Teaching Great Bosses in Aarhus and London

Surviving SuccessI'm off to Europe for two weeks, working with managers from two organizations who are using "WORK HAPPY: WHAT GREAT BOSSES KNOW" as part of their leadership development.

My first stop will be in Aarhus, Denmark for DR, the Danish Broadcasting Corporation.  I'll start the day with a talk to 150 staff members.  The topic, as you can see from the poster, is "Surviving Success."  The idea came after conversations about the good work that's being done there, and how organizations can continue to keep performance high without burning people out.

After that morning staff talk, I'll spend the day with top regional managers of DR's various units in a leadership workshop.

AP_RGBFrom Aarhus, I travel to London.  There, I'll spend three days with editors from the Associated Press, who are coming in from a variety of European cities. I've been assisting the AP leaders with training for several years now, both in the US and overseas.

Journalism organizations are experiencing significant change -- with reorganization and innovation as key challenges and opportunities.  That's why communication, collaboration, conflict resolution and change management are essential skills for leaders.  But they're skills that leaders in all organizations must develop in order to be truly great bosses.  
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