How Extroverts and Introverts Can Understand Each Other

I use the Myer-Briggs Type Indicator in my leadership and management teaching, to help people understand themselves and each other. One of my Poynter colleagues, Anna Li, sat in on a few of my seminars and was fascinated by the insights it provided people.

 

Anna invited me to sit down for an interview about managing personalities. Here's a clip from our conversation:

 

 

By the way, there's a whole chapter on managing personalities in "Work Happy: What Great Bosses Know."

 

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