
That's the title I often use when I teach the Myers-Briggs Type Indicator in my leadership seminars. It's a widely used instrument that helps us understand the fascinating range of personality differences among perfectly normal people. I always use real-life management experiences to make it more than a theoretical exercise. People often tell me it is among the most eye-opening session in a workshop. Why? I think it's because I tee things up so they experience surprises and discoveries throughout, but most important -- they find practical tools to use as managers.
In my book "WORK HAPPY: WHAT GREAT BOSSES KNOW'
I devote a chapter to the importance of managing different personality types -- and how to do it. The most effective managers know that they can't treat everyone alike -- and know how to manage across and even leverage personality differences.
I've written about the Myers-Briggs in my columns for Poynter.org. Just
click on this link if you'd like a peek. It's a small taste of the kind of learning you'll gain in so many areas from
"WORK HAPPY: WHAT GREAT BOSSES KNOW."