Difficult Conversations – Jill’s Free Online Course on Poynter’s News University

Do you shy away from tough conversations with employees? Or, have you been told you come on too strong? If you want to be a great boss, you need to master the challenge of difficult conversations. I've developed an online course that helps you "walk the tightrope" of a tough talk -- from preparation to followup. It's a fun, free and interactive course on Poynter's e-learning site, News University.  It features practical advice, video examples, and quick quizzes. You'll  learn about your approach to conflict and how to have a more successful outcome for everyone involved! Just click here to check it out: