Archive | March, 2011

Can a Boss Be Too Nice?

We've all heard about or (ouch!) may have worked for a boss who seemed to care more about the product than the people in the organization.  That's why so many of the best bosses are known for being considerate and collegial. But can there be too much sweetness and light in one's approach to management?  Can a boss be too nice?  Having seen feedback on hundreds of bosses, I can attest that it's more than possible -- it is fairly common.  So what's the big problem with a too-nice boss?  I can think of at least seven. Take a look at my column on Poynter.org: What Great Bosses Know about The Seven Deadly Sins of a Too-Nice Boss. You can also download all of my What Great Bosses Know podcasts -- for free -- on iTunesU. Most important, the "WHAT GREAT BOSSES KNOW" book will give you tips to help you find the best approach to leading your team.  I'm working on that book right now!
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Difficult Conversations – Jill’s Free Online Course on Poynter’s News University

Do you shy away from tough conversations with employees? Or, have you been told you come on too strong? If you want to be a great boss, you need to master the challenge of difficult conversations. I've developed an online course that helps you "walk the tightrope" of a tough talk -- from preparation to followup. It's a fun, free and interactive course on Poynter's e-learning site, News University.  It features practical advice, video examples, and quick quizzes. You'll  learn about your approach to conflict and how to have a more successful outcome for everyone involved! Just click here to check it out:        
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Can You Change an Organization’s Culture?

The answer is yes -- but it's not an easy process. It's a lot more than redecorating with some cheery flowers or writing a nifty new mission statement. Great bosses know it is a process. They do it intentionally.  Some reasons to change a culture:  to make it more productive, , more family-friendly, more innovative, more customer focused,  more team-oriented, more diverse, or less hierarchical and bureaucratic, less turf-protective, or less risk-averse. Want to learn more about how to change a culture?  Just click on this link to my column and podcast on Poynter.org -- and let me know what you think!
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Ten Things Great Bosses Know

This is the column that launched my  What Great Bosses Know series of columns and podcasts.  (And led to writing the book-in-progress). The accompanying "Ten Things" podcast has been in the Top Ten of iTunesU for months.  It is the inspiration for my upcoming "WHAT GREAT BOSSES KNOW" book. We all know there are far more than ten things bosses need to know, and knowing is only part of the plan. DOING is what matters. Managers may espouse values, but if their walk doesn't match their talk, they lose respect and effectiveness. That's why the book will offer specific advice across multiple areas of responsibility. But what about that column? What ARE the ten things great bosses know?  Just click here to go to the Poynter Institute's website for the full report and podcast -- along with many other resources!
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