So many misunderstandings in the workplace can be traced back to differences in communication styles. That's why I work with managers to make certain they understand the strengths and limitations of their own -- and others' styles. It's a big part of our leadership seminars at Poynter, and the consulting I do in organizations.
It's common for introverts and extroverts to irritate each other -- and worse. In my latest
column for Poynter.org, I take a look at what happens when introverts and extroverts collide, and what they really need to understand about each other.
I've also just added a
podcast about the introvert/extrovert collision to our free collection on iTunesU. And you can bet I'll feature this issue in the "Great Bosses" book, which I'm busy writing right now!
