Archive | May, 2011

Keynoting the Women and Leadership Symposium at UW-Madison, June 30

Had a wonderful time delivering the keynote address at this year's Women and Leadership Symposium at the University of Wisconsin-Madison, on June 30th.  This was the third year of the program, and it drew women from all parts of the University and community.  I shared "Ten Things Great Bosses Know" -- with an emphasis on skills and values. But here was the part that meant the most to me:  Attending that university as an undergrad was my dream.  I was the first in my family to attend college, and it was a self-funded venture.  I worked and saved to get my journalism degree there.  I love that campus and all it stands for in my life. To be invited back as a keynote speaker was especially meaningful -- and wonderful!    
Read More

When Introverts and Extroverts Collide

So many misunderstandings in the workplace can be traced back to differences in communication styles.  That's why I work with managers to make certain they understand the strengths and limitations of their own -- and others' styles.  It's a big part of our leadership seminars at Poynter, and the consulting I do in organizations. It's common for introverts and extroverts to irritate each other -- and worse.  In my latest column for, I take a look at what happens when introverts and extroverts collide, and what they really need to understand about each other. I've also just added a podcast about the introvert/extrovert collision to our free collection on iTunesU.  And you can bet I'll feature this issue in the "Great Bosses" book, which I'm busy writing right now!  
Read More

Bosses, Biases and Blind Spots

We'd like to think Great Bosses are more than fair.  We want them to be as ethical and unbiased as we are. But, according to research reported by the Harvard Business School, WE aren't as ethical or unbiased as we think.  It turns out, we're susceptible, all of us, to what the researchers call "bounded ethicality."  Due to a number of specific influences, we have blind spots about our own decision-making. But there's hope. If we build an understanding of those influences into the ethics teaching and training that's done in the workplace as well as in schools, the awareness can mitigate the blind spots.  I'm really interested in this topic, because I believe ethics and leadership are inseparable.  In fact, I'm planning to make Ethics and Values the capstone chapter of "WORK HAPPY: WHAT GREAT BOSSES KNOW."
Read More