So many misunderstandings in the workplace can be traced back to differences in communication styles.  That's why I work with managers to make certain they understand the strengths and limitations of their own -- and others' styles.  It's a big part of our leadership seminars at Poynter, and the consulting I do in organizations. It's common for introverts and extroverts to irritate each other -- and worse.  In my latest column for Poynter.org, I take a look at what happens when introverts and extroverts collide, and what they really need to understand about each other. I've also just added a podcast about the introvert/extrovert collision to our free collection on iTunesU.  And you can bet I'll feature this issue in the "Great Bosses" book, which I'm busy writing right now!  
So many misunderstandings in the workplace can be traced back to differences in communication styles.  That's why I work with managers to make certain they understand the strengths and limitations of their own -- and others' styles.  It's a big part of our leadership seminars at Poynter, and the consulting I do in organizations. It's common for introverts and extroverts to irritate each other -- and worse.  In my latest column for Poynter.org, I take a look at what happens when introverts and extroverts collide, and what they really need to understand about each other. I've also just added a podcast about the introvert/extrovert collision to our free collection on iTunesU.  And you can bet I'll feature this issue in the "Great Bosses" book, which I'm busy writing right now!  
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