Do you shy away from tough conversations with employees? Or, have you been told you come on too strong? If you want to be a great boss, you need to master the challenge of difficult conversations. I've developed an online course that helps you "walk the tightrope" of a tough talk -- from preparation to followup. It's a fun, free and interactive course on Poynter's e-learning site, News University. It features practical advice, video examples, and quick quizzes. You'll learn about your approach to conflict and how to have a more successful outcome for everyone involved!

Just click here to check it out:

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