9781455507436_154X233One of the most important and underutilized management tools is feedback.  That's why I devote several chapters of "WORK HAPPY: WHAT GREAT BOSSES KNOW" to feedback of all varieties and how to deliver it.

I define feedback as:

Information with Intent to Influence

Just think about all the things feedback can influence: productivity, quality, motivation, morale, team-building, relationships, and risk-taking. When you consider that, it's a shame employees say time and again that they're hungry for feedback but fail to get it.

In a column and podcast today for Poynter.org, I share advice on how to close the feedback gap.  Just click on this link -- and feel free to send me YOUR feedback! -- Jill

     
9781455507436_154X233One of the most important and underutilized management tools is feedback.  That's why I devote several chapters of "WORK HAPPY: WHAT GREAT BOSSES KNOW" to feedback of all varieties and how to deliver it.

I define feedback as:

Information with Intent to Influence

Just think about all the things feedback can influence: productivity, quality, motivation, morale, team-building, relationships, and risk-taking. When you consider that, it's a shame employees say time and again that they're hungry for feedback but fail to get it.

In a column and podcast today for Poynter.org, I share advice on how to close the feedback gap.  Just click on this link -- and feel free to send me YOUR feedback! -- Jill

     
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