<div style='width:100%; margin-top:20px; margin-bottom:20px; clear:both;'></div><div style='width:100%;  clear:both;'><h2 style="text-align: center;"><strong>"WORK HAPPY: WHAT GREAT BOSSES KNOW"</strong></h2>
<h2 style="text-align: center;"><strong>Chapter by chapter overview</strong></h2>
&nbsp;
<h2 style="text-align: center;"><strong><a href="http://whatgreatbossesknow.com/wp-content/uploads/2012/04/BookTableMed.jpg"><img class="size-thumbnail wp-image-1701 aligncenter" src="http://whatgreatbossesknow.com/wp-content/uploads/2012/04/BookTableMed-150x150.jpg" alt="BookTableMed" width="150" height="150" /></a></strong></h2>
<p style="text-align: left; padding-left: 60px;"><em>Introduction</em></p>

<h3 style="padding-left: 60px;"><em><strong>Section One: </strong></em><strong>All About You</strong><em><strong> -- How Bosses Become Great</strong></em></h3>
<p style="padding-left: 60px;"><em>Chapter 1:  The Challenges and Joys of Management -- A Reality Check</em></p>
<p style="padding-left: 60px;"><em>Chapter 2:  What Employees Never Forget -- and Never Forgive (and Why They Don't Like Your Evil Twin)</em></p>
<p style="padding-left: 60px;"><em>Chapter 3:  How to Tap the Power Grid of Leadership</em></p>
<p style="padding-left: 60px;"><em>Chapter 4:   Manage Yourself,  So You Can Lead Others</em></p>
<p style="padding-left: 60px;"><em>Chapter 5:  You and Your Big Mouth: Communication Tips and Traps</em></p>
<p style="padding-left: 60px;"><em>Chapter 6:  To Win the Battle for Your Time, Talk Back to the Voices in Your Head</em></p>

<h3 style="padding-left: 60px;"><em><strong>Section Two: </strong></em><strong>All about Your Staff </strong><em><strong>-- How Great Bosses Grow Great Employees</strong></em></h3>
<p style="padding-left: 60px;"><em>Chapter 7: You Should Not Treat Everyone the Same</em></p>
<p style="padding-left: 60px;"><em>Chapter 8:  Work Happy: Motivation That Really Matters, Boss</em></p>
<p style="padding-left: 60px;"><em>Chapter 9:  The Secret to Performance Management: Feedback</em></p>
<p style="padding-left: 60px;"><em>Chapter 10:  You Can't Be Too Nice for a Tough Talk: Negative Feedback is Necessary</em></p>
<p style="padding-left: 60px;"><em>Chapter 11:   Stop Fixing, Start Coaching</em></p>

<h3 style="padding-left: 60px;"><em><strong>Section Three: </strong></em><strong>All about the Workplace</strong><strong> --</strong><em><strong> How Great Bosses Build Great Places to Work</strong></em></h3>
<p style="padding-left: 60px;"><em>Chapter 12:  Change is the New Normal: Lead the Way</em></p>
<p style="padding-left: 60px;"><em>Chapter 13:  What's It Really Like to Work Here, Boss?</em></p>
<p style="padding-left: 60px;"><em>Chapter 14:  Management is a Team Sport:  How to Manage Your Boss, Your Deputies (and Even Your Stress)</em></p>
<p style="padding-left: 60px;"><em>Chapter 15:  For Great Bosses, It's Always About the Values</em></p>
<p style="padding-left: 60px;"><em>Resources</em></p></div><div style='width:100%; margin-top:20px; margin-bottom:20px; clear:both;'></div><div style='width:100%;  clear:both;'><h2 style="text-align: center;"><strong>"WORK HAPPY: WHAT GREAT BOSSES KNOW"</strong></h2>
<h2 style="text-align: center;"><strong>Chapter by chapter overview</strong></h2>
&nbsp;
<h2 style="text-align: center;"><strong><a href="http://whatgreatbossesknow.com/wp-content/uploads/2012/04/BookTableMed.jpg"><img class="size-thumbnail wp-image-1701 aligncenter" src="http://whatgreatbossesknow.com/wp-content/uploads/2012/04/BookTableMed-150x150.jpg" alt="BookTableMed" width="150" height="150" /></a></strong></h2>
<p style="text-align: left; padding-left: 60px;"><em>Introduction</em></p>

<h3 style="padding-left: 60px;"><em><strong>Section One: </strong></em><strong>All About You</strong><em><strong> -- How Bosses Become Great</strong></em></h3>
<p style="padding-left: 60px;"><em>Chapter 1:  The Challenges and Joys of Management -- A Reality Check</em></p>
<p style="padding-left: 60px;"><em>Chapter 2:  What Employees Never Forget -- and Never Forgive (and Why They Don't Like Your Evil Twin)</em></p>
<p style="padding-left: 60px;"><em>Chapter 3:  How to Tap the Power Grid of Leadership</em></p>
<p style="padding-left: 60px;"><em>Chapter 4:   Manage Yourself,  So You Can Lead Others</em></p>
<p style="padding-left: 60px;"><em>Chapter 5:  You and Your Big Mouth: Communication Tips and Traps</em></p>
<p style="padding-left: 60px;"><em>Chapter 6:  To Win the Battle for Your Time, Talk Back to the Voices in Your Head</em></p>

<h3 style="padding-left: 60px;"><em><strong>Section Two: </strong></em><strong>All about Your Staff </strong><em><strong>-- How Great Bosses Grow Great Employees</strong></em></h3>
<p style="padding-left: 60px;"><em>Chapter 7: You Should Not Treat Everyone the Same</em></p>
<p style="padding-left: 60px;"><em>Chapter 8:  Work Happy: Motivation That Really Matters, Boss</em></p>
<p style="padding-left: 60px;"><em>Chapter 9:  The Secret to Performance Management: Feedback</em></p>
<p style="padding-left: 60px;"><em>Chapter 10:  You Can't Be Too Nice for a Tough Talk: Negative Feedback is Necessary</em></p>
<p style="padding-left: 60px;"><em>Chapter 11:   Stop Fixing, Start Coaching</em></p>

<h3 style="padding-left: 60px;"><em><strong>Section Three: </strong></em><strong>All about the Workplace</strong><strong> --</strong><em><strong> How Great Bosses Build Great Places to Work</strong></em></h3>
<p style="padding-left: 60px;"><em>Chapter 12:  Change is the New Normal: Lead the Way</em></p>
<p style="padding-left: 60px;"><em>Chapter 13:  What's It Really Like to Work Here, Boss?</em></p>
<p style="padding-left: 60px;"><em>Chapter 14:  Management is a Team Sport:  How to Manage Your Boss, Your Deputies (and Even Your Stress)</em></p>
<p style="padding-left: 60px;"><em>Chapter 15:  For Great Bosses, It's Always About the Values</em></p>
<p style="padding-left: 60px;"><em>Resources</em></p></div>{"id":778,"date":"2012-04-22T19:20:26","date_gmt":"2012-04-23T02:20:26","guid":{"rendered":"http:\/\/whatgreatbossesknow.com\/?page_id=778"},"modified":"2018-02-04T19:46:26","modified_gmt":"2018-02-05T02:46:26","slug":"chapters","status":"publish","type":"page","link":"http:\/\/whatgreatbossesknow.com\/?page_id=778","title":{"rendered":"Chapters"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-778","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/whatgreatbossesknow.com\/index.php?rest_route=\/wp\/v2\/pages\/778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/whatgreatbossesknow.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/whatgreatbossesknow.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/whatgreatbossesknow.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/whatgreatbossesknow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=778"}],"version-history":[{"count":14,"href":"http:\/\/whatgreatbossesknow.com\/index.php?rest_route=\/wp\/v2\/pages\/778\/revisions"}],"predecessor-version":[{"id":2934,"href":"http:\/\/whatgreatbossesknow.com\/index.php?rest_route=\/wp\/v2\/pages\/778\/revisions\/2934"}],"wp:attachment":[{"href":"http:\/\/whatgreatbossesknow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}